- Cash will be accepted for local residents wishing to pick up their order.
Prices are subject to GST for those residing in Canada and PST on applicable products for those residing in British Columbia as well as HST for those residing in the Maritime Provinces. All taxes will be added upon checkout.
Refund Policy:
We offer a 30-day money back guarantee on all new, unwashed and unused products in original packaging. Although we offer tiered flat rate and FREE shipping, ACTUAL shipping costs are non-refundable and will be deducted from the refund amount, unless your order has not yet been shipped. You must contact us via our
Customer Service System regarding your return before sending it back.
Cloth Diaper Policy
Every child is different so it is recommended to try a few types of diapers to see what works best for you and your child. Ask us about our cloth diaper trial program.
If you choose to purchase several of the same diapers, we recommend that you only wash and use 1 diaper at first to make sure it works for your baby.
NO RETURNS/EXCHANGES on washed or worn diapers.
Only diapers with manufacturing defects will be repaired or replaced (with a diaper of the same type and size.)
Diapers with leaking, wicking, build-up or fit issues are NOT considered defective. We would be happy to try to troubleshoot any of those types of problems either in our store or via Customer Service System or via a phone call.
Feel free to contact us through our Customer Service System with any other questions/comments that you may have. If you are looking for something that you cannot find on our site, please ask and we will do our best to get it for you! We look forward to hearing from you!
Holly and Jennifer (and Hilary-aka Gramma) 
